More than 5 years ago, my wife Anila Gupta, who was being supplied electricity by BEST Undertaking, applied to Tata Power requesting them to supply electricity to her. Tata Power said they were ready to give her electricity, but BEST was not allowing them to do so on the ground that BEST had monopoly over South Mumbai.
The matter went all the way to Supreme Court of India and finally BEST lost. By its order dated 8 May 2014, the Supreme Court broke the monopoly of BEST. My wife Anila Gupta has received the connection today.
It has been a long battle, but in the end our contention that BEST can not have monopoly has been upheld.
Link to the decision: